72%
of patients want to book treatments online
They DM you on Instagram or WhatsApp expecting an instant reply, not a phone call back.
Reply to every DM. Book every patient.
Bella is an AI receptionist specifically trained for the aesthetic industry. She replies to your WhatsApp DMs in 8 seconds, qualifies patients, and books treatments with a deposit, in English or Arabic, while your team focuses on treating.
Free first monthPriority supportLocked-in launch pricing
S
Sarah Aesthetics
online
Hi, how much for Botox?
11:02Hi! I'm Bella, Sarah Aesthetics' assistant ✨
Botox starts at £180 for 1 area, £220 for 2, £260 for 3. Sessions run 30-45 minutes.
Want me to find you a slot this week or next?
Yes, 2 areas please. Between the brows + forehead.
11:03Lovely. Quick check first, any allergies or are you pregnant / breastfeeding?
11:03Replied in 8 seconds
The maths is brutal
You're probably losing more in missed DMs than HelloBella costs for a decade.
Most aesthetic clinics, doctors and nurses are leaving thousands on the table every month. Not because the team's bad at sales. Because everyone's busy doing the job patients actually came for.
10%
actually book
The other 62% DM and disappear, because nobody replied while the team was in treatment.
£1,200-3,000
lost in missed leads per month
For an aesthetic clinic charging £200-500 per treatment. AED 6,000-15,000 in Dubai. Real money, every single month.
Trained for the aesthetic world. Not a generic chatbot.
Bella knows toxin, fillers, Profhilo, peels, lasers, threads, IV. She replies in your tone, with your prices, in English or Arabic. Runs the standard safety questions before any booking. Never gives clinical advice. Never says “cure”. Hands over to your team the moment something needs a human.
8-second median response time
Day or night, weekends, while your team is in treatment.
Your team stays in control
Take over any conversation with one tap. Bella steps aside.
Won’t go off-script
No medical advice, no diagnoses, no promises. Just bookings.
SBella replying
Sarah Aesthetics
+44 7700 900123 · WhatsApp
Hi, do you do lip filler?
We do ✨ 0.5ml is £175, 1ml is £250. Both are 45-60 minute appointments and include a numbing cream beforehand.
Have you had filler before, or would this be your first time?
Have you had filler before, or would this be your first time?
First time! A bit nervous tbh.
That's completely normal, most of our patients say the same. Sarah always starts conservative on first visits.
Want to come in for a free 15-min consultation first, no commitment?
Want to come in for a free 15-min consultation first, no commitment?
Yes please. Thursday evening?
Bella is checking availability...
How it works
From DM to deposit, in under three minutes.
- 01
Patient DMs your clinic on WhatsApp or Instagram
Day or night, weekends, while the team is in treatment. Same number you already promote in your bio.
0 seconds - 02
Bella replies in 8 seconds, in their language
Warm, on-brand, qualifies them. Quotes your prices, runs the standard safety questions, never freelances clinical advice. English or Arabic, auto-detected.
8 seconds - 03
Books appointment with deposit
Patient pays via Stripe Connect direct to your account. Bella creates the calendar event. Reminders go out 24h and 4h before.
2 minutes
Features
Built for the way you actually work.
Trained for the aesthetic world
Knows your treatments, your prices, your safety checks.
Bella understands toxin, dermal fillers, Profhilo, polynucleotides, energy-based devices, peels, threads, PRP, IV drips. She quotes your prices, runs your standard safety questions, and never gives medical advice. Trained for clinics in the UK and Dubai.
- Your tone and wording (warm, professional, playful, or custom)
- Asks pregnancy, blood-thinner and contraindication questions before booking
- Knows when to stop talking and escalate to your team
Live
Conversation
Megan W · Botox enquiry
Hi, do you have any availability this week for Botox?
I do ✨ Wed 2pm, Thu 11am or Sat 3pm all open. Which works best?
Thursday please
Bella toneWarm
Deposit-secured bookings
No-shows drop because skin in the game works.
Every confirmed booking comes with a Stripe Connect deposit. Money flows direct from your patient to your Stripe account, never through us. Patient pays in five seconds with Apple Pay.
- Stripe Connect Standard, PCI is Stripe’s problem, not yours
- Custom deposit per treatment (£20-100 typical)
- Auto-refunds and reschedules built in
Deposit
stripe.com/pay/...£30.00GBP
Sarah Aesthetics · Botox 2 areas
4242 4242 4242 4242
12 / 28
123
You stay in control
Take over any conversation. Hand back to Bella.
See every conversation in your dashboard. Jump in mid-chat when something needs a human. Hand back to Bella when you’re done, the patient sees one continuous chat.
- Live conversation view on desktop and mobile
- Bella auto-escalates complaints, complications and refunds
- Mute, block, or pause Bella on any conversation
Conversation control
Lisa M · complications question
EscalatedBella flagged this. Reason: clinical question.
Bella has paused on this chat
Said by clinics
Quiet confidence, loud results.
“Bella replied to 47 DMs while my nurses were in treatment on Saturday. Booked nine of them, mostly Botox and lip filler. We'd have lost every single one.”
“Honestly thought it would feel robotic. My filler patients message her like a friend, she even runs the allergy questions for me in Arabic. Conversion is up about 3x.”
“Set up in 20 minutes between two Profhilo appointments. The dedicated WhatsApp number alone is worth it, the AI replies are a bonus.”
Quotes from beta clinics in the UK and Dubai. Names changed pending consent for launch.
Does this work with my ANS, Pabau, Cliniko, Consentz or MERIDIQ?
Yes. HelloBella sits alongside your clinical software, it doesn't replace it. Bella handles the WhatsApp and Instagram conversation that happens before a patient becomes a booking. Once they're booked, you continue using ANS, Pabau, Cliniko or whichever system you already use for consent forms, notes and clinical records.
Will I lose my existing WhatsApp number?
No. We give you a brand new dedicated number for Bella, so your existing WhatsApp Business app keeps working for VIP clients and friends. If you'd prefer to migrate your existing business number, we walk you through it during setup.
What if Bella doesn't know an answer?
She politely tells the patient she'll come back to them, and flags the conversation in your dashboard. You jump in when you have a moment between treatments. Bella never invents an answer or makes a medical claim.
How does handover work?
One tap in the dashboard. Bella pauses, you take over the conversation in your own words, then resume Bella whenever you're done. The patient sees it as one continuous chat with your clinic.
How long does setup take?
About 15 minutes. Sign in with Google, paste your treatment menu, connect WhatsApp, connect Stripe. We've timed it on real clinics between appointments.
Is it GDPR compliant?
Yes. Patient data is hosted on GDPR-compliant infrastructure in the EU. We provide a Data Processing Agreement, and you can export or delete everything any time.
Can I customise Bella's tone?
Yes. Choose Warm, Professional or Playful as a starting point, then add your own custom instructions in plain English. For example, 'always mention our top-up package' or 'never quote surgical procedures'.
Can I cancel anytime?
Anytime. No annual contracts, no exit fees, no setup fees. Your data exports as CSV at any point.
How does early access work?
Join the list and we'll be in touch personally to onboard you. Your first month is free, your launch pricing is locked in forever (£49/month UK, AED 249/month UAE per practitioner), and you get a direct line to the founders for support.
Does Bella speak Arabic?
Yes. Bella auto-detects what your patient writes and replies in the same language, English or Arabic (Modern Standard or Gulf dialect). She mirrors EN/AR mixed messages too, common in Dubai.
Where is my patient data stored?
GDPR-compliant infrastructure in the EU (Frankfurt) for UK clinics, regional hosting for UAE clinics. All third-party providers we use for payments and messaging meet the same standard.
Join the founding clinics. Shape how Bella works.
A small group of aesthetic clinics, doctors and nurses are getting Bella before launch. Free first month, priority support, and your voice in how we build her.
Free first monthPriority supportLocked-in launch pricing